Our software should work on all windows versions, If on your system, you cant start 911 or 911 shows your original ip address when you are using a proxy, please try below step by step until its solved:
1. Most likely its your Antivirus's Active Protection/Real-time protection blocked 911's proxy feature by mistake, You can try to turn off your Antivirus(Norton, 360 etc), or whitelist 911 files. After that, redownloading the latest version of 911 and try again.
2. Its possible caused by softwares conflicts, So far we know "Utorrent" conflicts to 911's default proxy engine, you need to uninstall Utorrent, and restarting your browsers. We will update the list here when we catch more conflicted softwares.
3. Its possible your system is not the original copy of Windows from microsoft so its missing some necessary files for 911's default proxy tool to work. Please use proxifier instead of the default proxy tool we have, because proxifier has better compatibility. Here's how to do it :
Install "Proxifier Standard Edition", Register it. From 911 client "Settings" -- "Proxy Tool", Choose "Proxifier Standard Edition(More Stable)",
You can check this video tut: https://youtu.be/5Fm6LYvZIJg
Actually this video tut is for how to use global proxy with proxifier(all apps and your entire system use proxy), but you can just follow the part for how to install proxifier.
4. If you tried all the 3 steps above, 911 still doesnt work for you, then it got to be your system issue, please just reinstall your system, please make sure you are using the Microsoft oringinal version of Windows not modified or cracked, And up Windows to date, and try again. Thank you